If you’re an e-commerce company, you know that picking the right 3PL can be the difference between success and failure. A great 3PL like B&C Logistics will help manage your inventory, fulfill orders quickly and accurately, and keep your shipping costs low. But how do you know if it’s time to switch to a new 3PL?
Missed Shipping Deadlines
If your current provider consistently misses shipping deadlines, it’s time to find a new one. Your customers expect their orders to arrive on time, and if they don’t, they’ll take their business elsewhere. A good e-commerce fulfillment center will have a proven track record of meeting shipping deadlines. They should also be able to provide you with real-time updates on the status of your orders so you can keep your customers informed.
High Shipping Costs
Working with a fulfillment company should help lower your shipping costs, not increase them. If you’re seeing a steady increase in your shipping costs, it’s time to ask why. It could be that your current provider is overcharging you, or that they’re using outdated shipping methods. Either way, you should be able to find a fulfillment company that can provide you with competitive rates.
This is especially important if you offer free shipping to your customers. A reliable company can help you lower your shipping costs. This will then enable you to provide free shipping without eating into your profits.
Inaccurate Order Fulfillment
The goal is for your orders to be fulfilled quickly and accurately. If you’re finding that many of your orders are being returned or exchanged because they’re not what the customer ordered, it’s time to find a new fulfillment company like B&C Logistics . Accurate fulfillment orders should be complete and correct most of the time. Anything less is simply unacceptable.
Lack of Communication
You should always be able to get in touch with your fulfillment company when you need to. If it’s difficult to get in touch with someone, that’s a red flag. A great company always has a reliable representative always available to answer your questions and address any concerns you may have.
If you’re seeing any of these signs or more, it’s time to start looking for a new eCommerce fulfillment company. The right provider can make a world of difference for your business. B & C Logistics is a fulfillment company that can be a fit for your business.
We offer competitive rates, accurate order fulfillment, and always put our customers first. Plus, we have a team of experts who are always available to answer your questions and address any concerns you may have.
Contact us today to learn more about what we can do for you!